MILESTONES

  • The first person in her family to attend college
  • Graduated from Fresno State (go Bulldogs!) in 2011 with a BS in criminology, forensic and behavioral sciences

PROFESSIONAL BACKGROUND

Monica came to Coastal with over 15 years in the customer service field. She knows well the ins and outs of how to make a customer feel valued, heard, and well-cared for. For the five years before she joined us, Monica worked in the banking and payroll support field.

PERSONAL NOTES

Monica plays on a flag football team with a few others in our office. When she isn’t playing sports, she cheers on her Giants and 49ers! A country music fan at heart, she catches as many concerts as she can. And when she’s relaxing at home, she can be found in the kitchen experimenting with recipes.

KEY STRENGTHS

  • Problem solving
  • Quick learner
  • Attention to detail
  • Reliability

OUR MOST RECENT POSTS

iSolved | HCM v6.0 Features and Development Items

The following new features and development items are included in the iSolved release. This summary is intended to provide you with a basic overview of the changes made to the program with this release. Please refer to the TFS List Read More >

How To Make a Splash Among the Competition

Why do clients come to us? And even more importantly, why do they continue with us, with astonishing loyalty? It’s not so complicated, really. In fact, we talk about it all the time. Our CEO, Johnny, explains. Video Translation Really, Read More >

iSolved | HCM v5.0.07 Features and Development Items

The following new features and development items are included in the iSolved release. This summary is intended to provide you with a basic overview of the changes made to the program with this release. Please refer to the TFS List Read More >