MILESTONES

  • The first person in her family to attend college
  • Graduated from Fresno State (go Bulldogs!) in 2011 with a BS in criminology, forensic and behavioral sciences

PROFESSIONAL BACKGROUND

Monica came to Coastal with over 15 years in the customer service field. She knows well the ins and outs of how to make a customer feel valued, heard, and well-cared for. For the five years before she joined us, Monica worked in the banking and payroll support field.

PERSONAL NOTES

Monica plays on a flag football team with a few others in our office. When she isn’t playing sports, she cheers on her Giants and 49ers! A country music fan at heart, she catches as many concerts as she can. And when she’s relaxing at home, she can be found in the kitchen experimenting with recipes.

KEY STRENGTHS

  • Problem solving
  • Quick learner
  • Attention to detail
  • Reliability

OUR MOST RECENT POSTS

9 Questions To Learn More About Kayla

Have you met Kayla? She’s been a wonderful addition to our Coastal team and we can’t wait to introduce you to her. 1. What’s the best part about working at Coastal? The sense of community. Everyone at Coastal really cares Read More >

Have You Met Retirement Specialist Arlene?

Arlene Sanchez cares. That’s just who she is. She’s spent her career in nonprofit work and serving immigrant children. At Coastal, she brings so much compassion and energy. We’re lucky to have her on our side and our clients are Read More >

How Well Do You Know Amanda?

Have you met Amanda Jacob, our director of implementation? It’s not just her love of sports that makes her an awesome team player. She steps up to help others shine, earning her “Best Team Player” by her colleagues at Coastal. Read More >