MILESTONES

  • The first person in her family to attend college
  • Graduated from Fresno State (go Bulldogs!) in 2011 with a BS in criminology, forensic and behavioral sciences

PROFESSIONAL BACKGROUND

Monica came to Coastal with over 15 years in the customer service field. She knows well the ins and outs of how to make a customer feel valued, heard, and well-cared for. For the five years before she joined us, Monica worked in the banking and payroll support field.

PERSONAL NOTES

Monica plays on a flag football team with a few others in our office. When she isn’t playing sports, she cheers on her Giants and 49ers! A country music fan at heart, she catches as many concerts as she can. And when she’s relaxing at home, she can be found in the kitchen experimenting with recipes.

KEY STRENGTHS

  • Problem solving
  • Quick learner
  • Attention to detail
  • Reliability

OUR MOST RECENT POSTS

How Do You Know If Your Employees Feel Appreciated?

When  you’re implementing new employee appreciation practices or traditions, how do you know if you’re really hitting the mark? Do your employees actually look forward to these things? And do they truly make them feel appreciated? The best way to Read More >

Why We Think Our Coastal Bosses are the Best

National Bosses Day is October 16 and we at Coastal look for every opportunity to celebrate a holiday. There are a lot of reasons to be thankful for our bosses at Coastal, Jonathan and Craig: They give us each a Read More >

How Do You Recognize Your Standout Employees?

Employee appreciation programs lead to great workplaces. But you don’t have to take our word for it. According to a Globoforce WorkHuman Research Institute survey, 88% of employees at companies with value-based recognition programs describe their workplace in positive terms. Read More >